FAQ

Frequently Asked Questions

• What are the opening hours of The Whisky House?

  The Whisky House is opened from Monday till Friday from 09:00 o'clock till 17:00 o'clock.

• Is there a shop in The Whisky House?

  Yes, our shop has all Langatun, 1616 and some imported products. Please note, that The Whisky House has no official opening hours. You can visit us spontaneously from Monday till Friday. Also, we would recommend you to contact us in advance by calling at +41 79 901 51 55.

• Which product lines does Langatun Distillery have?

  Langatun Classics, Special fillings, 1616.

• Does Langatun Distillery AG produce all its products itself?

  All our products are made with love and by hand in Aarwangen.

• When was Langatun first whisky distilled?

  In 2005 we began with the first classic single malt "Olde Deer" (now "Old Deer).

• Which events do we offer in The Whisky House?

  We offer our clients the following experiences:

  • Tours & tastings;
  • Whisky distillation seminar;
  • Rent our premises
  • Organisation of business and private events.

  We in Langatun love to invite the new and old friends to our Distillery, that's why we organize often exciting events and parties in the Whisky House in Aarwangen.

  Moreover Langatun takes actively part at different external Events in Switzerland and abroad. Please check our event calendar out, to be informed.

• Does The Whisky House have its own kitchen team for events with catering?

  The Whisky House has a small catering kitchen, but not its own kitchen team. We work together with various caterers from the region. If you have any questions, please contact our event team at events@langatun.ch.

• I am a private client, how can i make an order?

  You can order Langatun products in our e-shop or send it to sales@langatun.ch

• I am a corporate client, how can i make an order?

  Please, send us your order to sales@langatun.ch

• Where else can i buy the Langatun products?

  Please visit our page "Where to buy", to find a shop nearby your location.

• Where can i find the contact information of the sales department.

  Please visit the page "Our Team" to learn, who works in your region.

• How do i pay for my order?

  IIn our e-shop you can pay with a credit card or via PayPal. If you do not own a credit card, please send your order to sales@langatun.ch with a pre-payment.

• When will my order be sent?

  All the orders, that come before 12:00 o'clock (midday), will be sent on the same day, if possible. Otherwise on the next working day.

• When will my order arrive?

  Your order will be sent either with The Swiss Post (for private clients) oder with DHL (corporate clients). Normally it takes 2-3 days.

• I ordered a wrong item, what should i do now?

  Please send us an email with your order number to sales@langatun.ch, so that we can discuss the further procedure.

• I live outside of Switzerland, can i still order any Langatun product directly?

  Such orders are only possible if there is a shipping address in Switzerland.